Privacy Policy | Akton Fire

Last updated · June 2026

Who we are

This policy explains how Akton Fire Ltd ("Akton Fire", "we", "us", "our") collects and uses your personal data when you contact us through this website, and in the course of providing our fire engineering and fire risk management services. We are the data controller responsible for the personal data we hold about you.

Akton Fire Ltd is a company registered in England and Wales (company number 17297602), with its registered office at 66 Paul Street, London EC2A 4NA. For any question about your personal data, email us at info@akton-fire.com.

The information we collect

When you complete our enquiry form or email us directly, we collect the information you choose to provide. This is usually:

your name;
your organisation, where you give it;
your email address;
your telephone number, where you give it;
the service you are interested in; and
the content of your message.

When you visit the website, our hosting provider also automatically records limited technical information — such as your IP address, browser type and the pages you view — in standard server logs that help keep the site secure and running. We do not use this to identify you personally.

How we use it, and our lawful basis

We use the personal data you give us to:

respond to your enquiry and correspond with you about it;
assess your requirements and, where appropriate, take steps to provide our services; and
keep a record of our communications and any work that follows.

Under UK data protection law, our lawful bases for this are taking steps at your request before entering into a contract, and our legitimate interests in responding to enquiries and running our consultancy. Where we rely on legitimate interests, we limit what we collect to what is reasonably needed.

Cookies and analytics

This website does not use cookies for advertising, tracking or analytics, and we do not profile or follow visitors across the web. The site sets no non-essential cookies, so there is nothing for you to accept or manage.

Who we share it with

We do not sell your personal data, and we share it only where necessary:

with our website hosting and email providers, who process data on our behalf under appropriate safeguards;
with our professional advisers where reasonably required; and
where we are under a legal or regulatory obligation to disclose it.

Your data is held on servers located within the United Kingdom.

How long we keep it

We keep your enquiry and related correspondence only for as long as needed for the purpose you provided it — to deal with your enquiry and any work that results — and for a reasonable period afterwards to maintain our business and professional records. If your enquiry does not lead to us working together, we delete it once it is no longer needed. After the relevant period, personal data is securely deleted.

How we keep it secure

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or disclosure. Further detail is available on request.

Your rights

Subject to certain legal limits, you have the right to:

ask for a copy of the personal data we hold about you;
ask us to correct data that is inaccurate or incomplete;
ask us to delete your data where there is no longer a valid reason to keep it;
object to, or ask us to restrict, our processing of your data; and
ask us to transfer your data to another party, where applicable.

To exercise any of these rights, email info@akton-fire.com. We may ask you to confirm your identity, and we will respond within the timeframes set by law.

Changes to this policy

We may update this policy from time to time. The current version is always the one published on this page.

Complaints

If you have a concern about how we handle your personal data, please contact us first at info@akton-fire.com so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK regulator, on 0303 123 1113 or at ico.org.uk.